Terms of use

Privacy Policy

East London NHS Foundation Trust respects your privacy. Please read the following to find out about our practices regarding the collection, use and disclosure of your personal information on East London NHS Foundation Trust websites.

Transfer of RWS from ELFT to SWLSTG

Richmond Wellbeing Service is currently managed and operated by East London NHS Foundation Trust, but on 5th December 2022 the service will be taken over by South West London & St George’s NHS Trust. As part of the transfer, the new provider will receive a copy of the data that the service holds about you, including your contact details; demographic information such as age, gender and ethnicity; and clinical notes. If you are currently seeing one of our therapists or participating in one of our programmes, you should not notice any difference. You will continue with the same therapist, group or workshop as you have been attending so far. If you are currently waiting for treatment, our waiting list arrangements will continue and you will be contacted when we are able to offer you an appointment.
If you would prefer your data not to be shared with South West London & St George’s NHS Trust then please contact us no later than 30th November 2022 and ask to opt-out of the data transfer. If you have any queries about this transfer, please speak to the professional working with you, or give us a call on 020 8548 5550.

Personal Information

The accuracy of your personal details is governed by the accuracy of the information you provide. We do not verify personal information, other than that which is provided for membership purposes. East London NHS Foundation Trust is not responsible for errors or problems that arise as a result of inaccurate information provided by you.

East London NHS Foundation Trust (and its partners) may use personal information such as Name, Postal/Email address, Phone and FAX in the following ways:

  • to mail or email you with information related to the website or other East London NHS Foundation sites, newsletter or services;
  • to contact you in the event of a necessary communication exchange requested by you;
  • initiated by East London NHS Foundation Trust (e.g. to give opt out right);

Personal Information

If you choose to disclose any personal information on the discussion boards, you do so at your own risk.

Links to Other Websites

We provide links on this website to the websites of informational resources, affiliated not-for-profit organisations (e.g. Mind, Sane) and other affiliated websites. East London NHS Foundation Trust does not have control of any information provided on these sites.

East London NHS Foundation Trust is not responsible for the processing of any transactions on such websites, nor will East London NHS Foundation Trust be responsible for the content or privacy practises of such web sites. If you have any questions regarding the content or privacy practises of these websites, please review their respective privacy policies or contact them directly.

Editing or removing your details

You may edit or delete your details at any time.

Please email: elft.communications@nhs.net with your name, email address, postcode and details of your request.

If you have any comments or questions about our Privacy Policy, please email the ELFT Communications team via:

Policy Updates

East London NHS Foundation Trust reserves the right to update and make modifications to this policy as necessary. You are therefore requested to visit this site page to view the changes.