Richmond Talking Therapies has helped many people improve their quality of life by supporting them with overcoming their depression and anxiety.

Here is a small sample of feedback from clients who have completed therapy. (Client and therapist names removed for confidentiality reasons).

Are you someone in Richmond who uses (or cares for someone who uses) Richmond Wellbeing Services Talking therapies? Why not join our People Participation Group?

It helped me with every aspect of my life not just my mental state . I felt so confident that I quit my job and pursued my dream job as a portrait artist . Your techniques were simple but ineffective although I didn’t need all of them the ones I did use were great so thank u .

I would like to personally thank my therapist for everything she has done over the past few months. The consultation sessions have been amazing and a key part in my treatment and recovery. She has offered really practical advice in these sessions and has been incredibly empathetic and caring in her style and approach. 

XX was the perfect therapist allowing all of us in the group to speak and contribute. She would pick up on and remember little things that each of us would mention and help tailor the treatment to those. I’ve gained a much more in-depth understanding of the issues I face and feel confident in moving forward on my own. 

This has been a helpful journey. Thank you!

I feel the service was really helpful. XXXX was great at taking the time to listen to everyone. She helped me realise the signs of depression and that everyone suffers from it differently. Hopefully with the techniques she gave I will be able to put them in to practice in day to day life. 

I wanted to thank everyone at Richmond Wellbeing Service, for taking my condition seriously & treat me as an individual esp. the General Anxiety group therapy and the Health Anxiety group therapy’s tutors and therapists. More specifically I wanted to thank my own therapist XXXX for being such a positive, professional & non judgmental person. She is very young yet very mature and professional. I hope for everyone to have a therapist like her. I wish I could use her skills as a therapist for the rest of my life, but unfortunately she doesn’t have a private practice. She made me fight my anxiety& not let my fears decide for me. Thank you so much. 

The best thing was to see others with similar problems in a neutral and non-judging environment 

The service was thorough and really helped me. I understand my PTSD and was given the time and space to work through the exercises and guidance given. It has made a huge impact on my quality of life. Thank you

Having never before used this type of service I felt it really has helped me to understand how much my physical and mental health were linked . I now realise that my physical symptoms were  causing symptoms of anxiety which I didn’t realise and as the sessions went on this has really helped me to identify these.Thank you XXXX for your help. I hope to be able to  continue to use the advice given.

I am so great full for all the help and support I have received in beginning to understand and tackle my OCD, everyone was very friendly and welcoming, and helped me work at a pace that was comfortable for me and always gave me opportunity to ask questions about anything I was unclear about. XXX is one of the best health professionals I have ever met.

I wasn’t optimistic if I’m honest but it really helped me change my mindset. It gave me other ways of thinking about certain issues and allowed me to not constantly blame myself or put too much pressure upon my shoulders. 

From application to my first assessment, it was a quick process and all in all, I would recommend it to others who need help. 

I feel better in myself and confidence in doing the silvercloud course. 

I am a veteran and I was struggling with a number of issues related to PTSD and found this service invaluable. It helped to identify my critical areas for development and gave me the tools to lead the happier and healthier life in the future. My sincere thanks to XXXX.

 It was great being with like minded people. Making me feel I’m not alone. 

XXX was excellent in every way. Professional, understanding, kind, encouraging. Brilliant. 

The service helped me to address my problems, look at them from a different perspective, and to find solutions which helped me to overcome some of the difficulties that I was facing. 

The service is amazing – offering so much help in different aspects of my life. Thank you!

I have been very pleased with the efficiency to help me get treatment as quickly as possible as well as having been given some valuable tools to help me get better. It has been a very positive experience and I hope that I will continue to learn more ways to get myself back to normal.

I couldn’t believe how quickly I got a phone call, within 3 or 4 days of my self-referral, and an appointment straight away. My experience with RWS has been really good. I was heard quite quickly!

Digital therapy was a big help to me as I suffer with Chronic back pain and am unable to walk at times. Thank you for helping me and in a short space of time too!

I am so grateful for Digital Therapy. I don’t know what I would have done without them!

I wish I had known about this option (online digital therapy) sooner… it was a very convenient way for me to receive treatment

I found the whole thing very helpful. From the first call – everyone was very nice. I thought the waiting list would be a lot longer and the sessions were much more helpful than I expected. I thought I was beyond help but I’ve been really pleased with the whole service

I have just managed to locate the online feedback form and wanted to provide some feedback on the support we received from xxxx. xxxx was the most gifted therapist we could have wished for. Despite my wife and I coming from very different cultural backgrounds, xxxx was able to connect and understand both of us. She provided incredible support, understanding and encouragement as well as practical exercises to improve communication skills. The issues in our marriage were very deep seated and while they are not fully resolved we made a great deal of progress. I am certain we would not be together today were it not for her intervention. Both of us and our two children can never repay xxx and Richmond Well-being Service for the support we received. We shall remain forever grateful.

“The techniques made sense although sometimes difficult to follow at the time (in such a short space of time). Liked the recap at the beginning of each session. Setting homework is a good way to engage with the techniques.”

“The course was really informative and I have found it very useful. I have found it hard to find time to act on everything so far but will do. The course leaders were very well informed and very helpful.”

“Everything covered was very helpful and relevant, and there is a good atmosphere within the group – it’s welcoming and non-pressured. It’s been very helpful for me, and I’m so grateful that opportunities like this exist.”

“I liked the size of the group, it wasn’t too big making it feel less intimidating. I liked the delivery of the course and information. The staff are kind and approachable.”

“They are really lovely. I found that I could relate to most of the models, especially the negative thinking behaviours. The idea of having to do homework each week was very helpful and made me really reflect on what I had learned and how I behaved. It helps me to understand that it is not a quick fix and it takes time to get better. Would like to thank my two helpers very much, they have help me understand so much about my depression.”

“Low key and peaceful delivery meant that I could reflect on it during the class. Also open door policy was reassuring. Low pressure is good. Written materials are well laid out and structured. Excellent and amazing that there is no charge.”

“The facilitators were excellent and very knowledgeable. Good resources and many great practical ideas and useful tips.”

“Sharing of experience and tips to help manage the side effects of worry. Reassurance that there are others who feel the same and that there are techniques that will help.”

“…the therapists were brilliant; you helped to create a calm environment. You were both very skilful and emphasised techniques, whilst allowing the opportunity for feedback and questions. I was initially unsure about group work but the treatment was delivered in a safe encouraging environment, and I felt I received personalised care, and that you genuinely cared how I was doing. You both worked well together, and I am very impressed by the service and the care I received. There was a lot covered in the course that this was covered well, and it never felt rushed.”

“…Just wanted to say a HUGE thank you for making the course so successful for me. It’s been a brilliant course, as it’s all been so manageable and helped me on the road to recovery through a greater understanding of my symptoms and behaviours and some excellent strategies to overcome them.”

“…I was so reluctant to come on the course, but you were so welcoming, friendly, encouraging and supportive that Ive actually looked forward to coming each week. You are truly inspiring and caring…I will miss you!”

“I have found the CBT to be extremely useful for me on my journey with PND (Post Natal Depression). My therapist has been very patient and has tailored the course to suit what I needed as an individual. I have found that the discussions that we have had and the solution focused activities have helped me to develop an amazing bond with my child, access everyday life and develop relationships with those around me.”